How Can I Approve Failed SASSA Status?

If your SASSA grant application status is shown as failed, then what do you have to do to approve your grant application and get financial support? We have investigated why SASSA grant applications are failing, and we are providing here complete, detailed information about the status of failed grant applications, such as how to approve your application, common reasons, issues, an important FAQ, and many more about the step-by-step process plus guidance to resolve the issues.

What does the SASSA grant application status mean?

After applying for the SASSA grant application, the status shows as failed, which simply means you cannot pass the eligibility criteria for SASSA. When you submitted your grant application, you did not provide accurate and complete personal information such as an ID card, residency proof, medical assistance report, income certificate, or any other information essential to approve your social grant application to the SASSA. You can resubmit the application, but first, you have to solve those issues because it was not approved.

SASSA status can be shown as failed due to the following reasons:

There are many reasons why your application cannot pass the eligibility criteria, but the most important reasons and issues are given here.

Incorrect information:

 if you provided any inaccurate information, like an ID card, residency proof, medical assistance report, income certificate, or any other information, Your application could not be approved.

Missing information:

 you cannot complete personal information such as an ID card, residency proof, medical assessment report, income certificate, or any other information.

Failed to pass the means test:

 Your income or asset thresholds are more significant, and you cannot qualify for the means test.

ID card information does not match:

 Your ID card information does match the Department of Home Affairs records.

Duplicate application information:

 you apply for different grants at the same time, which can cause duplication of data.

Technical error:

 Sometimes, technical errors occur during the data processing stage and cause failure.

Check for Reconsideration SASSA application status.

How long does an application status show as Failed SASSA Status?

There is no specific timeline for the failed status of an application; it is different for different applications. But we provide you here a general overview of it. The timeline for failed application status is one to six (1-6) weeks.

• Applications with errors or issues may be in failed status for several days to a few weeks.
• For complex or questionable reasons, it may have failed for a few weeks to some months.
• When your application is in failed status, you need to contact SASSA and get an update on the application status.

What is the difference between a failed and rejected application status?

The failed and rejected statuses seem similar, but they are different in the following ways:

• The failed status means your application could not be processed or verified as submitted, and you can resubmit after fixing the issue in your application.
• The rejected status means your application was reviewed by the SASSA committee but did not meet the eligibility criteria of SASSA for the grant, and you have limited time to appeal for it.

If your application status is rejected, you have more opportunities than if you had a rejected application status.

Go for pending SASSA application status

How do I fix the Failed SASSA Status?

A step-by-step guide? When your grant status is shown as “Failed SASSA Status,” you have to follow the following process and guidance to fix it and get your grant application approved.

Step 1: Find the reason

• Recheck all the information you provided to the SASSA and identify why your application failed.
• Some common reasons include that you missed some section of the application form to fill out, missed appointments, or were unable to pass the test.

If you are not able to find the cause of failure, you can contact the SASSA and identify the cause of failure.

Step 2: Collect all supporting documents.

• When you identify the cause of the application failure, gather all the necessary information, documents, and certificates to solve the issue.
• After collecting essential details, you must double-check all details to ensure that the new information is accurate and valid to increase the chances of application approval.

Step 3: Resubmit the application

• You need to resubmit your grant application form through the proper channel with new details.
• If you want to do it online, visit the SASSA official website, log in, make corrections to the application, and submit it.
• In-person, you must submit a complete application with updated information at your nearest SASSA office.

Step 4: Follow up on re-submission.

• When you submit the updated version, confirm that your application has been received by SASSA.
• Keep updated on the application status regularly.

Can I appeal for failed application status?

If you apply for a SASSA  social grant application and the application status shows that it has failed continuously, even though you have provided accurate and updated information, you have one more opportunity to approve your grant application by submitting an appeal. Check the process for an effective appeal.

• Collect all the required details for your application.
• Check the application status and get a screenshot, then print it out for evidence.
• Write a request application to the SASSA that summarizes your application status.
• Provide all supporting evidence that proves your eligibility for the SASSA social grant.
• Load an appeal to the SASSA with accurate information and evidence-supported details.

That is the last chance to approve your grant and get financial support from SASSA.

Avoid making general mistakes while applying.

• Miss personal information or supporting documents.
• Filling in the wrong way or section.
• Do not give an interview when your application is in process.
• The information given is not valid or outdated.

Some essential options for suspended or cancelled grant applications.

Once your initial grant application is suspended or cancelled, go to the failed status.

• Call the SASSA helpline and discuss the reason why your application status changed.
• If your application is cancelled without any reason, urgently file for reconsideration.

Check your application status regularly, and don’t allow anyone to change your grant application status. You have to fight for your rights and benefits.

Report suspected fraud or errors.

If you see any type of fraud, discrimination, or any other unwanted cause included in the failure of your social grant, you have to report it to the SASSA immediately.

• Complain to the SASSA official online or in person for an investigation.
• Call the national helpline at 0800 601011 and report the scam.
• You can contact the anti-corruption helpline at 0800701701.
• You can notify the Public Service Commission.

SASSA Grant Failed Status FAQs

Conclusion

The South African Social Security Agency (SASSA) is essential in providing financial support to the millions of eligible and needy people in South Africa. SASSA spent more than R235 billion on different SASSA grants. If your grant application was not approved, it will show a Failed SASSA Status. The grant application failed for various reasons, such as incomplete, incorrect, or invalid personal information, documents, or supporting certificates. Like an ID card, income certificate, residency certificate, etc., sometimes it is also caused by applying an improper channel. We provided all the possible details for the Failed SASSA Status of social grant.