The SASSA Decline Status Causes Errors, Issues, and Solutions.

What does SASSA decline status
What does SASSA decline status

When you check your South Africa’s Social Security Agency’s (SASSA) grant application, it shows a decline. That can hurt you, but one of the important things is that you have to understand. What is mean “decline status”? Why does it occur? We are providing you with complete and accurate details about the decline status. In addition, we also provide guidance and tips here.

What does the SASSA grant application decline status mean?

After applying and processing your grant application, its status seems to be “decline,”

  • Your SASSA grant application was reviewed by the SASSA committee, but it did not meet the eligibility criteria for SASSA approval of the grant application.
  • Unfortunately, your grant application was not approved.
  • SASSA will not provide any type of payment for the “decline” application.
  • Decline your grant due to many reasons, such as income, residency proof, or ID information not matching.

The line answer for decline status is that your grant application did not meet all the eligibility criteria of SASSA for approval of grant payments.

Go for reconsideration SASSA application status here

Some important reasons for SASSA Decline Status.

There are some common reasons why your application status is in decline status.

Failed the means test: your income is greater than the fixed income set by SASSA. For different social grants, your application can be declined for that single reason.

ID information does not match: your provided ID card data does not match the record of the Department of Home Affairs.

Missing personal information: You are unable to give complete information, such as personal data, supporting documents, and any requirements of SASSA.

Verification failed: SASSA verified your provided details, like your ID card, income certificate, residency certificate, etc., but verification failed, ultimately resulting in a declined application.

Receiving other grants: when SASSA checks your application, they find that you are already receiving the grant, and you cannot receive double.

Receive funds from GOVT: You are receiving financial support from South Africa’s GOVT.

Receiving aid from different departments: you are receiving financial aid from other departments and various NGOs.

You did not meet the age criteria; your age can be greater or less for the SASSA social grant.

Duplicate information: If you apply for different grants at the same time, information duplication can lead your grant application to decline status.

Budget issues: The SASSA provides the maximum number of grants to the citizens of South Africa and has no more budget for other applications until and unless a new budget comes to the SASSA.

These are some possible reasons why your application status is decline.

What is pending SASSA status means. click here

what is failed SASSA application status means

How is the “decline and failed “application status different?

It seems that both failure and decline sound similar, but they differ in the following ways:

  • SASSA Decline Status means your grant application was reviewed by the SASSA committee but could not pass the eligibility criteria of SASSA.
  • Failed status means your grant application was not processed and reviewed by the SASSA committee after submission due to issues in your application. Mostly due to the incompleteness of the application.

Please provide guidance on why your application was declined.

If your SASSA grant application status is declined, follow the following step-by-step process:

Step 1: Check the SASSA notice.

  • First, you must check that any notice comes to you from SASSA using your provided contact details. Check your given mobile number, email address, or your nearest post office. 
  • If you find any notice from SASSA, please check carefully. The SASSA committee did summarize the main reason for the decline of your application.
  • If you did not receive any notice or cause of refusal, please go to the second step.

Step 2: Check online.

  • For the online process, visit the official website of SASSA, log-in to your SASSA account, then go to the GRANT status, enter your reference ID number and phone number, and check your grant status.
  •  You have to check carefully why your grant application was declined.
  • If you have no internet connection or device to check your grant status, Please check the next step.

Step 3: Contact the SASSA helpline.

  • Dial the SASSA helpline NO 0800601011 and call the call center, then check your grant status and inquire about your application status.
  • Ask the SASSA agent to clarify the reason for the decline.
  • If you cannot find a reason for declining your grant application using any of the methods provided above, please go to the last method.

Step 4: Visit the regional SASSA office.

  • Go to your nearest SASSA office, and if you initially apply for a social grant through an in-person process, then go to the same office.
  • Provide the required detailed information to the SASSA agent and find the causes for the decline of your grant application.

Note: No matter whether you choose any of the above methods,  you have to review the cause of the decline carefully and understand it. If you see that the decline of your application was unfair, then you have the right to request reconsideration.

What do you have to do if the decline is unfair?

Request for reconsideration

  • Write a request to the SASSA to re-evaluate your grant application if you find any mistakes in the final decision.
  • Also, submit evidence that proves your eligibility if you believe that it is important to approve your grant.

Visit page for reconsideration process

You can submit an appeal.

  • SASSA gives all applicants the right to appeal a final decision within a given time. click here for details
  • If your reconsideration fails, you have a last chance to file a formal appeal for approval of your grant, with all supporting detailed information.

Important tips for follow-up when SASSA Decline Status shown.

Please check out the tips If your grant application is in review status for more than expected time.

  • First of all, all the required information, like the reference number and the mobile number, must be collected.
  • Check the application status on the SASSA official website, then get a screenshot and print out this screenshot for evidence.
  • When you have done the above thing, then call the SASSA call center at 0800 601011 and discuss the details.
  • You can also visit your nearest regional SASSA office, check the status, and discuss it.

Contact the SASSA on social media.

If you are present on social media, you can get urgent help from SASSA on social media.

  • Twitter user, you can tweet the query on SASSA Twitter account, and they will respond as soon as possible.
  • Facebook user, can massage the query on SASSA Facebook account, and they will answer in few minutes.
  • If you are an Instagram user, you can post a query on the SASSA Instagram account, and they will react. click here

Is there anything necessary to do while decline status?

When you are waiting for the outcome of your reconsideration application, you have to do the following steps:

  • Check that the contact details you provided are accurate because SASSA provides updates through your contact information.
  • If SASSA gives notification for additional details or an interview, provide it to them.
  • If any condition or circumstances change, inform SASSA with evidence through the proper channel.
  • Remember not to submit multiple applications because it can cause data duplication.

Can I get retroactive payment after approval of the declined application?

Yes, you get retroactive payments if your declined application takes more time to finalize.

  • Only approved recipients can receive payment from the start date of the grant application submission.
  • If your application is approved after 2 months of decline, you will receive a complete payment for the previous months.

SASSA decline status FAQs

SASSA Decline Status means your grant application was not approved for grant payments by the SASSA committee.

Your grant application did not meet the eligibility criteria of SASSA for approval of grant payments.

Yes, payment will be provided to you from the initial date of application registration.

You can request reconsideration if it works, then appeal for SASSA approval with all supporting documents.

Conclusion

Sometimes, you check your South Africa Social Security Agency’s (SASSA) grant application, and it shows a SASSA Decline Status. That can hurt you, but one of the important things is that you have to understand. After decline your grant application, you have two chances to approve your grant: one reconsideration and another appeal to SASSA.